Questions? We’re here to work for you and help manage your photography projects.
FAQs
What is Imagcloud?
Imagecloud is a collaborative platform designed by industry-leading photographers. Created specifically for photography project management, we recognized the challenges of spending countless hours on administrative tasks when you should be out creating. With our easy-to-use and adaptable system, you can streamline your workflow while retaining the freedom to manage your business as you see fit.
Imagecloud simplifies client correspondence, facilitates asset delivery and simplifies the billing process. In addition, we provide access to a network of certified industry suppliers worldwide who can help enhance your business operations.
Who is Imagecloud designed for?
Imagecloud is designed for independent photographers, studios, and visual content creators who need an efficient way to manage their workflows, client interactions, and digital assets.
What membership is right for me?
Whether you’re just starting out or have multiple staff members, Imagecloud has a membership designed specifically for your needs. With no lock-in contracts, Imagecloud is here to grow with your business. From Freelancer to Business to customised Enterprise accounts, Imagecloud has you covered for every stage of your business.
Can I change my plan later on?
Absolutely! You can upgrade or downgrade your Imagecloud membership anytime within your 30-day billing cycle. Going on extended leave? No worries, we can place your membership on hold for an agreed-upon time, just contact us we’re humans too!
How do I add staff members?
First thing you’ll need is a Business Membership, don’t worry, you can upgrade anytime. This feature not only allows you to add staff members but will also store their RAWS for you against each of their projects. Pretty cool, right?
Do my clients need to login?
Your clients are required to log in only once, when you first create their account. After that if they choose to only access your projects through our beautiful delivery page then that’s their choice. For clients who want full control of their Imagecloud experience, including creating and sending project requests, creating/suspending staff members, invoice reporting, image commenting, and other features, we recommend educating them on
How does Imagecloud help manage photography projects?
Imagecloud allows you to assign tasks, set project locations, manage team members, and supervise timelines—all in one place. It’s your project command centre, built for visual professionals.
Can I manage clients and invoices with Imagecloud?
Yes. Imagecloud includes built-in client management tools that let you track client information, issue invoices, and handle project delivery smoothly, helping reduce back-and-forth and missed details.
Does Imagecloud simplify post-production management?
Absolutely. You can assign post-production tasks, track progress, and approve completed work with ease, ensuring quality control without the chaos.
How does Imagecloud support branding and marketing?
Imagecloud provides customizable branding features that help you promote your business and maintain a professional, cohesive look across all client touchpoints.
Is there a proofing and feedback tool?
Yes. Imagecloud includes an integrated proofing and feedback system that simplifies client communication, making approvals quicker and clearer.
What kind of digital asset management does Imagecloud offer?
You can organise your photos, videos, and project files into sub-galleries, then share them with clients via secure, login-free links. Files are easily downloadable in web, print, or watermarked formats.
What makes Imagecloud’s client experience stand out?
Imagecloud enhances client satisfaction by offering an intuitive interface for file delivery, proofing, and sharing. Clients can access their content in multiple formats without confusion or delays.
Does Imagecloud include access to external services?
Yes. Through our curated B2B marketplace, you gain access to top-tier editors and suppliers in real estate, fashion, and other photography niches—elevating your work with professional post-production support.
Can I personalise the platform with my brand?
Definitely. Imagecloud allows you to brand your account with your logo, colours, and style, so your clients get a consistent experience that reflects your identity.
What makes Imagecloud different from other photography tools?
Beyond comprehensive tools, Imagecloud offers a community-driven platform with flexible branding, streamlined workflow automation, and a built-in marketplace for external support—all tailored to photography professionals.
Is Imagecloud available in my country?
Though Imagecloud originated from Australia, it’s available to photographers and clients across the world, with support teams and infrastructure tailored to each region.
How do I start using Imagecloud?
Simply start your free trial at www.imagecloud.tv. You’ll get full access to explore how the platform can transform your photography business.
What kind of support does Imagecloud offer?
Our team is here to guide you through setup, training, and optimisation. Whether you’re exploring the trial or onboarding your team, we provide responsive support and resources to help you succeed.